{"data":{"slug":"elgato-facecam-neo","type":"webcam","brand":"Elgato","name":"Facecam Neo","aliases":["Elgato Facecam Neo","Facecam Neo 1080p60 Full HD Webcam","10WAE9901"],"release_date":"2024-07","url":"https://arkivo.dev/webcams/elgato-facecam-neo","specs":{"series":"Neo","model_numbers":["10WAE9901"],"gtins":["0840006673477"],"announce_date":"2024-04-18","status":"available","predecessor":null,"successor":null,"launch_price_usd":99.99,"launch_price_eur":99.99,"markets":null,"colors":["White"],"manufacturer_url":"https://www.elgato.com/us/en/p/facecam-neo","spec_sheet_url":null,"manual_url":"https://www.elgato.com/us/en/s/user-manual/facecam-neo","eprel_registration_number":null,"warranty_years":2,"form_factor":"standard","video_modes":[{"width_px":1920,"height_px":1080,"max_fps":60,"format":"mjpeg"},{"width_px":1280,"height_px":720,"max_fps":60,"format":"mjpeg"},{"width_px":960,"height_px":540,"max_fps":60,"format":"mjpeg"}],"video_max_resolution":{"width_px":1920,"height_px":1080},"video_max_fps_4k":null,"video_max_fps_1080p":60,"video_max_fps":60,"hdr":true,"hdr_max_fps":30,"portrait_mode":null,"sensor_size":"1/2.9\"","sensor_model":null,"sensor_resolution_mp":null,"pixel_size_um":null,"aperture_f":2,"focal_length_mm_equiv":26,"lens_material":null,"field_of_view_diagonal_deg":null,"field_of_view_horizontal_deg":null,"field_of_view_presets_deg":null,"focus_type":"autofocus","manual_focus":null,"min_focus_distance_cm":30,"max_digital_zoom_x":null,"auto_framing":null,"gimbal_pan_range_deg":null,"gimbal_tilt_range_deg":null,"gesture_control":null,"windows_hello_ir":false,"built_in_light":null,"camera_features":null,"built_in_microphone":false,"microphone_count":null,"stereo_audio":null,"microphone_pickup_range_m":null,"microphone_noise_reduction":null,"microphone_sample_rate_khz":null,"usb_version":"USB 2.0","cable_detachable":false,"cable_host_connector":"usb_c","cable_length_m":1.4,"mount_types":["monitor_clip","tripod_thread"],"privacy_shutter":"built_in","software_name":"Elgato Camera Hub","onboard_memory":true,"firmware_updatable":true,"os_compatibility":["windows","macos","ipados"],"dimensions_mm":{"width_mm":88,"height_mm":40,"depth_mm":32},"weight_g":80,"weight_with_mount_g":110,"communication_certifications":["Zoom"],"other_certifications":null,"in_the_box":["Facecam Neo","Monitor mount with 1/4\" mounting thread","USB-C 2.0 cable, braided, fixed (140 cm | 55 in)"]},"variants":[],"sources":[{"url":"https://www.elgato.com/us/en/p/facecam-neo","kind":"manufacturer_page","accessed":"2026-10-16","fields":["manufacturer_url","model_numbers","form_factor","video_modes","hdr","hdr_max_fps","sensor_size","aperture_f","focal_length_mm_equiv","focus_type","min_focus_distance_cm","windows_hello_ir","built_in_microphone","usb_version","cable_detachable","cable_host_connector","cable_length_m","mount_types","privacy_shutter","software_name","firmware_updatable","os_compatibility","dimensions_mm","weight_g","weight_with_mount_g","communication_certifications","in_the_box","warranty_years","series","status"],"notes":{"form_factor":"No gimbal, motor or pan and tilt feature appears in the page text, the tech specs or the user manual. The camera tilts by hand on its mount.","model_numbers":"Tech specs, SKU: 10WAE9901","video_modes":"Tech specs, Supported resolutions (MJPG): 1080p60, 1080p30, 720p60, 720p30, 540p60, 540p30. Only the highest rate per resolution is stored. 540p is stored as 960x540, as for the Facecam MK.2. The FAQ says HDR runs at 1080p30.","hdr":"FAQ: the camera has HDR, which keeps the picture clear against bright windows. Camera Hub enables it.","hdr_max_fps":"FAQ: Facecam Neo runs HDR at 1080p30. Elgato's Camera Hub dynamic range guide says HDR is limited to 30 fps modes and unavailable at 60 fps.","sensor_size":"Tech specs, Sensor: CMOS sensor 1/2.9 inch. The sensor maker is not named.","aperture_f":"Tech specs, Aperture: f/2.0","focal_length_mm_equiv":"Tech specs, Focal length: 26 mm (full-frame equivalent)","focus_type":"Tech specs, Optics: Elgato AF Lens (auto focus). The autofocus method is not named.","min_focus_distance_cm":"Tech specs, Focus range: 30 cm / 12 in to infinity","windows_hello_ir":"FAQ, Does it support Windows Hello: No, Facecam Neo does not work with Windows Hello","built_in_microphone":"FAQ, Does it include a built-in microphone: Nope","usb_version":"Tech specs and system requirements: USB 2.0 (or later) Type C, and USB 2.0 (or later) Type A with an adapter that is not included. The box lists a USB-C 2.0 cable.","cable_detachable":"Tech specs, Connection: USB Type C (fixed). FAQ: the cable is fixed into place and cannot be detached.","cable_host_connector":"Tech specs, Connection: USB Type C. USB-A needs an adapter that is not included.","cable_length_m":"In the box: braided, fixed cable 140 cm | 55 in. The user manual page says 139 cm | 55 in. A Coolblue listing says 1.5 m, which is not used.","mount_types":"Page text: the monitor mount in the box has a 1/4 inch mounting thread. The camera can also go on a mount, stand or tripod with a 1/4-inch screw. The page names no magnet.","privacy_shutter":"Page text: Privacy shutter, a simple slide protects the lens","software_name":"Tech specs, Software: Camera Hub (free download)","firmware_updatable":"In the box text: Camera Hub software and a lifetime of firmware updates","os_compatibility":"System requirements: Windows 11 (64-bit) or newer, macOS 13.3 Ventura or newer and iPadOS 17 or newer. The FAQ and the user manual page say Windows 10 and macOS 12. The list of systems is the same.","dimensions_mm":"Tech specs, Dimensions (WDH): 88 x 32 x 40 mm (without mount). Width 88, depth 32, height 40. A Coolblue listing agrees with 8.8 x 3.2 x 4 cm.","weight_g":"Tech specs, Weight: 80 g without mount. The USB cable is fixed, so the figure includes it.","weight_with_mount_g":"Tech specs, Weight: 110 g with mount. The USB cable is fixed, so the figure includes it.","communication_certifications":"Page badge: Zoom Certified, premium video and smart features tested and certified by Zoom","in_the_box":"In the box: Facecam Neo, Monitor mount with a 1/4 inch mounting thread, USB-C 2.0 cable (braided, fixed, 140 cm | 55 in)","warranty_years":"FAQ: a two-year limited warranty when bought in the original packaging. In the United States the warranty is only valid when bought from Elgato.com or an Elgato-authorized reseller.","series":"Page text: Meet the Neo family","status":"Page lists the product with the Buy at retailer button. Best Buy and other retailers sell it. The Elgato store showed it out of stock."}},{"url":"https://www.elgato.com/us/en/s/user-manual/facecam-neo","kind":"manual","accessed":"2026-10-16","fields":["manual_url","os_compatibility","cable_length_m","dimensions_mm","weight_g","weight_with_mount_g","privacy_shutter","mount_types","cable_detachable"],"notes":{"os_compatibility":"System Requirements: Windows 10 (64-bit) or newer, macOS 12 or newer, iPadOS 17 or newer","cable_length_m":"In The Box: braided USB-C 2.0 cable 139 cm | 55 in","dimensions_mm":"Tech Specs, Dimensions (WDH): 88 x 32 x 40 mm without mount","weight_g":"Tech Specs, Weight: 80 g without mount","weight_with_mount_g":"Tech Specs, Weight: 110 g with mount","privacy_shutter":"Product highlights: privacy shutter. Getting started step 3: slide open the privacy shutter.","mount_types":"Product highlights: low profile monitor mount. Tech specs, Mounting point: 1/4 inch thread.","cable_detachable":"Product highlights: Fixed USB Type C cable"}},{"url":"https://www.elgato.com/us/en/explorer/products/camera/camera-hub-dynamic-range/","kind":"manufacturer_page","accessed":"2026-10-16","fields":["hdr_max_fps"],"notes":{"hdr_max_fps":"Note: on Facecam 4K and Facecam Neo, HDR is limited to 30 fps modes and unavailable at 60 fps"}},{"url":"https://www.elgato.com/us/en/explorer/products/camera/how-to-use-your-elgato-webcam-with-nintendo-switch-2/","kind":"manufacturer_page","accessed":"2026-10-16","fields":["firmware_updatable"],"notes":{"firmware_updatable":"Elgato guide: firmware updates for Facecam Neo through Camera Hub, with a Facecam Neo firmware download"}},{"url":"https://www.corsair.com/newsroom/press-release/new-stream-deck-and-wave-mic-among-five-products-announced-by-elgato","kind":"press_release","accessed":"2026-10-16","fields":["announce_date","release_date"],"notes":{"announce_date":"Press release dated 2024-04-18 announces the Neo line. It says Facecam Neo is coming soon and asks buyers to sign up for an alert.","release_date":"The same release says Facecam Neo is coming soon on 2024-04-18, so the sale month is later. See the archived store pages."}},{"url":"https://web.archive.org/web/20240710181716/https://www.elgato.com/us/en/p/facecam-neo","kind":"manufacturer_page","accessed":"2026-10-16","fields":["release_date","launch_price_usd"],"notes":{"release_date":"Archived Elgato US store page of 2024-07-10 shows Add to cart. The archived pages of 2024-04-30, 2024-05-29 and 2024-07-05 show Notify me. Reviews followed in late August 2024.","launch_price_usd":"Archived US store page: $99.99. The archived page of 2024-04-30 also showed $99.99."}},{"url":"https://web.archive.org/web/20240710191747/https://www.elgato.com/de/en/p/facecam-neo","kind":"manufacturer_page","accessed":"2026-10-16","fields":["launch_price_eur"],"notes":{"launch_price_eur":"Archived Elgato German store page of 2024-07-10 (English): 99,99 EUR with Add to cart. The German store page of 2024-04-18 already showed 99,99 EUR. Price includes VAT as published."}},{"url":"https://www.digitalcameraworld.com/news/elgato-launches-a-new-affordable-plug-and-play-webcam","kind":"press","accessed":"2026-10-16","fields":["launch_price_usd"],"notes":{"launch_price_usd":"Article dated 2024-11-04: available now for $99.99 / 99.99 GBP / 159 AUD"}},{"url":"https://www.pcgamer.com/hardware/webcams/elgato-facecam-neo-review/","kind":"review_site","accessed":"2026-10-16","fields":["onboard_memory"],"notes":{"onboard_memory":"Review dated 2024-08-23: Camera Hub settings such as zoom and brightness can be saved to the camera and used in other apps"}},{"url":"https://www.coolblue.be/en/product/953142/elgato-facecam-neo.html","kind":"retailer","accessed":"2026-10-16","fields":["colors"],"notes":{"colors":"Specification table, Color: White. The product shot on the Elgato page is white."}},{"url":"https://www.dq-solutions.ch/en/elgato-facecam-neo-camera-se0001","kind":"retailer","accessed":"2026-10-16","fields":["gtins"],"notes":{"gtins":"Listed code 840006673477, the US UPC. It is written here as 0840006673477 with a leading zero, as for the Facecam MK.2. The check digit is valid. Other retailers in web search results list the same number."}}],"fields_filled":40,"updated":"2026-10-16"},"meta":{"api_version":"1","docs":"https://arkivo.dev/api"}}