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Elgato Facecam Neo vs EMEET SmartCam C960 Ultra

A

Product A: Elgato

Facecam Neo

40 of 68 known

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B

Product B: EMEET

SmartCam C960 Ultra

35 of 68 known

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All 68 fields

Every value links to where we found it.

Only differences

AElgato Facecam Neo

BEMEET SmartCam C960 Ultra

General

5 of 8 differ

Series

Neo1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page text: Meet the Neo family

SmartCam1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Page title EMEET SmartCam C960 Ultra

Model numbersiMaker identifiers for this exact model and its listed variants. Excludes sibling models and other generations.

10WAE99011Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, SKU: 10WAE9901

E3156, EMC9UU-LD11Retailer pagemasterfoto.lv/en/video-cameras/60673-emeet-smartcam-c960-ultra-webcam.htmlRead 15 October 2026Product details: model E3156. The spec table names the SmartCam C960 Ultra with a Sony 1/1.5 inch sensor.12Retailer pagetecisoft.com/products/emeet-c960-ultra-webcamRead 15 October 2026Part number and SKU EMC9UU-LD, named C960 Ultra Webcam.

GTIN / EAN

084000667347711Retailer pagedq-solutions.ch/en/elgato-facecam-neo-camera-se0001Read 16 October 2026Listed code 840006673477, the US UPC. It is written here as 0840006673477 with a leading zero, as for the Facecam MK.2. The check digit is valid. Other retailers in web search results list the same number.

6971337725949, 85008349011911Retailer pagemasterfoto.lv/en/video-cameras/60673-emeet-smartcam-c960-ultra-webcam.htmlRead 15 October 2026EAN 6971337725949 on the page for E3156. The check digit is valid.12Retailer pagetecisoft.com/products/emeet-c960-ultra-webcamRead 15 October 2026UPC 850083490119 for EMC9UU-LD. The check digit is valid. The page prints a sensor size of 1/2 inch, which the maker contradicts, so only the identifiers are used.

AnnouncediThe maker's first announcement of this model. This is separate from first retail availability.

18 April 20245Press releasecorsair.com/newsroom/press-release/new-stream-deck-and-wave-mic-among-five-products-announced-by-elgatoRead 16 October 2026Press release dated 2024-04-18 announces the Neo line. It says Facecam Neo is coming soon and asks buyers to sign up for an alert.

13 April 20267Press releaseaijourn.com/emeet-launches-c960-ultra-a-4k-webcam-built-on-the-million-selling-seriesRead 15 October 2026April 13, 2026

Status

Available1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page lists the product with the Buy at retailer button. Best Buy and other retailers sell it. The Elgato store showed it out of stock.

Available1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Official US store page with Add to cart at USD 99.992Maker product pageemeet.com/products/emeet-smartcam-c960-ultra.jsonRead 15 October 2026Variant C960 Ultra at 99.99 USD. A second variant, C960 UltraX at 179.99 USD, is a different camera with a 1/1.3 inch sensor, f/1.95 and HDR, and is not stored here.

PredecessoriThe model this one directly replaced, in the same line, tier and size, as the maker or a trusted review names it.

Not available

Not available

SuccessoriThe model that directly replaced this one, in the same line, tier and size. A revision such as a Slim or OLED model does not count when a next generation exists.

Not available

Not available

Launch price (US)iThe maker's US launch MSRP for the stated configuration, excluding tax. Current store prices and later discounts do not qualify.

$99.996Maker product pageweb.archive.org/web/20240710181716/https://www.elgato.com/us/en/p/facecam-neoRead 16 October 2026Archived US store page: $99.99. The archived page of 2024-04-30 also showed $99.99.8Press articledigitalcameraworld.com/news/elgato-launches-a-new-affordable-plug-and-play-webcamRead 16 October 2026Article dated 2024-11-04: available now for $99.99 / 99.99 GBP / 159 AUD

Not available

Launch price (EU)iThe maker's euro launch price for the stated configuration, including VAT as published. Current store prices and later discounts do not qualify.

€99.997Maker product pageweb.archive.org/web/20240710191747/https://www.elgato.com/de/en/p/facecam-neoRead 16 October 2026Archived Elgato German store page of 2024-07-10 (English): 99,99 EUR with Add to cart. The German store page of 2024-04-18 already showed 99,99 EUR. Price includes VAT as published.

Not available

MarketsiISO country or region codes where this exact model or variant is sold. A source page's language does not establish availability.

Not available

Not available

ColoursiThe maker's own colour names

White10Retailer pagecoolblue.be/en/product/953142/elgato-facecam-neo.htmlRead 16 October 2026Specification table, Color: White. The product shot on the Elgato page is white.

Not available

Form factoriGimbal means motors pan and tilt the camera. A camera that pans and zooms only by cropping the image is standard.

Standard1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026No gimbal, motor or pan and tilt feature appears in the page text, the tech specs or the user manual. The camera tilts by hand on its mount.

Standard1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026No motor is named. The camera sits on a fixed clip base. Layer3Labs says it has no pan, tilt or zoom motor.8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review describes a fixed-lens clamp webcam with a digital zoom. No motor is mentioned.10Reviewlayer3labs.io/gear/reviews/emeet-c960-ultra-4k-webcam-conference-cameraRead 15 October 2026Review: it has no pan, tilt or zoom motor

Video

6 of 8 differ

Video modesiHighest frame rate the maker lists at each landscape resolution, one row per resolution and video format. Modes are over the fastest USB connection the camera supports. Limits on a slower USB port go in the source note. Portrait modes are not rows.

AElgato Facecam Neo

Width (px)	Height (px)	Max frame rate (fps)	Format
1920	1080	60	MJPEG
1280	720	60	MJPEG
960	540	60	MJPEG

Source1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Supported resolutions (MJPG): 1080p60, 1080p30, 720p60, 720p30, 540p60, 540p30. Only the highest rate per resolution is stored. 540p is stored as 960x540, as for the Facecam MK.2. The FAQ says HDR runs at 1080p30.

BEMEET SmartCam C960 Ultra

Width (px)	Height (px)	Max frame rate (fps)
3840	2160	30
2560	1440	30
1920	1080	60
1280	960	30
1280	720	60
1024	576	60
960	720	30
800	600	30
640	480	30
640	360	60

Source1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Video Resolution, C960 Ultra column: 640x360 at 30 and 60, 640x480 at 30, 800x600 at 30, 960x720 at 30, 1024x576 at 30 and 60, 1280x720 at 30 and 60, 1280x960 at 30, 1920x1080 at 30 and 60, 2560x1440 at 30, 3840x2160 at 30. The highest rate per resolution is stored. Video Coding Format is MJPEG and YUY2 with no format tied to a mode, so format is left out. No limit per USB port is stated.3Maker product pageemeet.com/pages/emeet-smartcam-c960-ultra-supportRead 15 October 2026Support spec table repeats the product page list. FAQ 3: 4K at up to 30 fps and 1080p at up to 60 fps.

Max video resolution

1920 × 1080px=CalculatedFrom Video modes

3840 × 2160px=CalculatedFrom Video modes

Max frame rate at 4K

Not available

30fps=CalculatedFrom Video modes

Max frame rate at 1080p

60fps=CalculatedFrom Video modes

60fps=CalculatedFrom Video modes

Max frame rate at any resolutioniOften reached at 720p or lower.

60fps=CalculatedFrom Video modes

60fps=CalculatedFrom Video modes

HDR videoiThe maker states that the camera captures HDR video. Low-light correction or automatic exposure alone does not count.

Yes1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ: the camera has HDR, which keeps the picture clear against bright windows. Camera Hub enables it.

No1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, HDR: No for the C960 Ultra and Supported for the C960 UltraX3Maker product pageemeet.com/pages/emeet-smartcam-c960-ultra-supportRead 15 October 2026Support FAQ 5: the C960 Ultra model does not support HDR. HDR is a feature of the C960 UltraX.

Max frame rate with HDRiHighest frame rate at which the maker states HDR works. The resolution goes in the source note.

30fps1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ: Facecam Neo runs HDR at 1080p30. Elgato's Camera Hub dynamic range guide says HDR is limited to 30 fps modes and unavailable at 60 fps.3Maker product pageelgato.com/us/en/explorer/products/camera/camera-hub-dynamic-rangeRead 16 October 2026Note: on Facecam 4K and Facecam Neo, HDR is limited to 30 fps modes and unavailable at 60 fps

Not available

Portrait videoiThe camera outputs vertical 9:16 video, by a native portrait mode or by turning the camera on its mount. Cropping in streaming software does not count.

Not available

Yes1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Overview section Mobile Content Ready: easily create portrait-format content for Shorts, Reels and TikTok. PCWorld names a 9:16 vertical setting in EMEET STUDIO. The maker does not say whether the camera outputs it or the app crops it.8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review: 16:9 and 9:16 (vertical) settings in EMEET Studio

Sensor and lens

4 of 10 differ

Sensor optical formatiPublished optical-format notation, such as 1/1.2 inch. This is not the physical sensor diagonal in inches.

1/2.9"1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Sensor: CMOS sensor 1/2.9 inch. The sensor maker is not named.

1/1.5"1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Sensor Size: 1/1.5" SONY CMOS Sensor. The C960 UltraX column lists 1/1.3" and is a different model.

SensoriSensor maker and model or family as published, e.g. Sony STARVIS 2 IMX585. Maker plus model or family. When the maker names only the sensor brand, such as Sony, the brand alone is stored. A technology word alone, such as CMOS, BSI or stacked, is not a value.

Not available

Sony1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs: 1/1.5" SONY CMOS Sensor. Only the brand is named, no model or family.7Press releaseaijourn.com/emeet-launches-c960-ultra-a-4k-webcam-built-on-the-million-selling-seriesRead 15 October 2026A Sony 1/1.5 inch large-format image sensor. No model named.

Sensor resolutioniPublished image sensor resolution in megapixels. An interpolated photo resolution does not count. A maker's camera megapixel row can be the interpolated photo size, so check it against the video resolution and other sources. A quad Bayer sensor counts with its full published pixel count, such as 48 MP.

Not available

Not available

Pixel sizeiPhysical pixel pitch of the sensor as published.

Not available

Not available

Aperture (f/)if-number of the lens. A lower number lets in more light.

21Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Aperture: f/2.0

1.81Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Aperture: F/1.8 in the C960 Ultra column. The UltraX column lists F/1.95.

Focal length (35 mm equivalent)iFull-frame equivalent focal length. The actual focal length of the lens does not count.

26mm1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Focal length: 26 mm (full-frame equivalent)

Not available

Lens materialiMaterial of the lens elements as published.

Not available

Not available

Field of view (diagonal)iDiagonal field of view of the widest setting in 16:9 video. When the source names no aspect ratio, the published diagonal value is stored. A diagonal value stated only for 4:3 is left out. A field of view whose axis no source names is left out. When a horizontal and a diagonal value are both published, they must fit 16:9: 71.4 degrees horizontal is about 79 degrees diagonal. A pair that fits 4:3 means the diagonal is left out.

Not available

Not available

Field of view (horizontal)iHorizontal field of view of the widest setting in 16:9 video, the same frame as the diagonal. A value that fits only a 4:3 frame next to a published 16:9 diagonal is left out.

Not available

Not available

Selectable fields of viewiDiagonal fields of view the user can pick in the camera or the maker's app. Free digital zoom is not a preset.

Not available

Not available

Focus and zoom

3 of 4 differ

FocusiAutofocus means the source does not name the autofocus method. A generic autofocus claim is not PDAF.

Autofocus1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Optics: Elgato AF Lens (auto focus). The autofocus method is not named.

Phase-detect autofocus1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Focus Type: PDAF Auto Focus. Overview: 0.2s Ultra-Fast Auto Focus, PDAF technology.7Press releaseaijourn.com/emeet-launches-c960-ultra-a-4k-webcam-built-on-the-million-selling-seriesRead 15 October 2026PDAF (Phase Detection Autofocus)

Manual focusiFocus can be set by hand on the camera or in the maker's app.

Not available

Not available

Closest focus distanceiNearest distance at which the subject is sharp. For fixed focus, the near end of the published sharp range. When ranges differ per resolution, the range at the highest resolution is used.

30cm1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Focus range: 30 cm / 12 in to infinity

Not available

Max digital zoomiHighest digital zoom the maker states for video.

Not available

4×8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review dated 21 August 2026: a 1X-4X digital zoom in the EMEET Studio software for recording and streaming9Reviewpcwelt.deRead 15 October 2026Review dated 8 September 2026: digital 1 to 4x zoom in EMEET Studio

Features

2 of 7 differ

Auto framingiKeeps people in frame automatically, by digital crop or by the gimbal. The feature can need the maker's app, named in the source note.

Not available

No10Reviewlayer3labs.io/gear/reviews/emeet-c960-ultra-4k-webcam-conference-cameraRead 15 October 2026Review updated 28 July 2026: it skips AI auto-framing and built-in speaker tracking. The maker's Professional Framing text says the camera keeps you centered without distortion and names no tracking.

Gimbal pan rangeiTotal controllable left-right sweep. ±140° is stored as 280. The controllable range is used when the maker also gives a mechanical range. If a ± figure is exactly double the predecessor's on the same body, leave it out until the maker explains it. A range the maker labels mechanical is not stored, even when it is the only one, since it can be much wider than the controllable range. A range with no label counts as controllable.

Not available

Not available

Gimbal tilt rangeiTotal controllable up-down sweep. 30° down to 70° up is stored as 100. The controllable range is used when the maker also gives a mechanical range. If a ± figure is exactly double the predecessor's on the same body, leave it out until the maker explains it. A range the maker labels mechanical is not stored, even when it is the only one, since it can be much wider than the controllable range. A range with no label counts as controllable.

Not available

Not available

Gesture controliHand gestures control the camera, for example to start tracking or to zoom.

Not available

Not available

IR face loginiAn infrared camera suitable for Windows Hello face authentication. An ordinary webcam does not qualify.

No1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ, Does it support Windows Hello: No, Facecam Neo does not work with Windows Hello

No8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review spec list: Windows Hello not included9Reviewpcwelt.deRead 15 October 2026Review: no support for Windows Hello face login

Built-in lightiA light on the camera that lights the user's face, such as a ring light. Status lights do not count.

Not available

Not available

Other camera featuresiNamed features as the maker writes them, such as DeskView or Smart Whiteboard.

Not available

Whiteboard Presentation, Area Crop Mode, Desk Demo1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Overview sections Whiteboard Presentation (EMEET STUDIO detects and frames whiteboards), Area Crop Mode and Desk Demo (manually select and crop the frame in EMEET STUDIO)

Audio

2 of 6 differ

Built-in microphoneiFalse means the camera has no microphone.

No1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ, Does it include a built-in microphone: Nope

Yes1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Microphone: 2 Built-in Microphones

MicrophonesiPhysical microphones in the camera, not beamforming channels or audio modes.

Not available

21Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Microphone: 2 Built-in Microphones4Maker product pageemeet.com/pages/c960-ultra-faqRead 15 October 2026FAQ 7: dual built-in HD microphones

Stereo audioiThe camera sends a two-channel stereo signal. Two microphones mixed into one mono beam do not count.

Not available

Not available

Mic pickup rangeiThe maker's stated distance for good voice pickup. The audio mode goes in the source note.

Not available

Not available

Mic noise reductioniProcessing that removes background noise from speech. A directional microphone alone does not count. Yes, method not stated, is for a maker that names noise reduction but not DSP or AI.

Not available

Not available

Mic sample rateiPublished audio capture sample rate.

Not available

Not available

Connectivity

2 of 4 differ

USBiUSB standard the camera needs for its highest modes, as published. A USB-C plug alone does not establish USB 3. Store the standard the maker's spec table prints for the camera connection. If the maker also recommends a faster port, that goes in the source note. The 5 Gbps standard is written USB 3.0, also when the maker writes USB 3.1 Gen 1 or USB 3.2 Gen 1.

USB 2.01Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs and system requirements: USB 2.0 (or later) Type C, and USB 2.0 (or later) Type A with an adapter that is not included. The box lists a USB-C 2.0 cable.

USB 2.01Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, System Requirement: a USB 2.0 port. The table has no separate USB standard row. The cable ends in USB-C and a USB-C to USB-A adapter is in the box.3Maker product pageemeet.com/pages/emeet-smartcam-c960-ultra-supportRead 15 October 2026Support spec table, System Requirement: a USB 2.0 port

Detachable cableiThe cable unplugs from a socket on the camera.

No1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Connection: USB Type C (fixed). FAQ: the cable is fixed into place and cannot be detached.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Product highlights: Fixed USB Type C cable

Yes1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Connectivity: 1.5m USB-C to USB-C cable. What's in the box lists the cable and the adapter as separate items next to the camera. PCWorld says the cable ends in a USB-C plug for the webcam. No source says the word detachable.8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review: a 1.5m cable that ends in a USB-C plug for the webcam and a USB-A connection for the PC. The USB-A end is a passive dongle that can be removed to expose a second USB-C connector.

Cable host plugiPlug on the computer end of the included cable. An included adapter is listed in In the box.

USB-C1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Connection: USB Type C. USB-A needs an adapter that is not included.

USB-C1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Connectivity: 1.5m USB-C to USB-C cable. What's in the box lists a USB-C to USB-A adapter, which is a separate item.5Owner's manualcdn.shopify.com/s/files/1/0594/9472/7851/files/c960-ultra-series-user-manual.pdfRead 15 October 2026Page 4 Connect to Computer: drawing shows a USB-C connector and a USB-A connector

Cable lengthiLength of the included USB cable.

1.4m1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026In the box: braided, fixed cable 140 cm | 55 in. The user manual page says 139 cm | 55 in. A Coolblue listing says 1.5 m, which is not used.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026In The Box: braided USB-C 2.0 cable 139 cm | 55 in

1.5m1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Connectivity: 1.5m USB-C to USB-C cable

Mounting and privacy

0 of 2 differ

MountingiWays to mount the camera with what is in the box. Tripod thread is a 1/4-inch thread on the camera or its clip. Monitor clip is a clip or base that sits on top of a monitor. Magnetic means the camera attaches by magnet to its base or to a metal surface. Store both when both apply.

Monitor clip, Tripod thread1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page text: the monitor mount in the box has a 1/4 inch mounting thread. The camera can also go on a mount, stand or tripod with a 1/4-inch screw. The page names no magnet.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Product highlights: low profile monitor mount. Tech specs, Mounting point: 1/4 inch thread.

Monitor clip, Tripod thread1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026FAQ on the page: the built-in clip attaches the camera to the top of a monitor or laptop screen. The bottom has a 1/4-inch threaded hole. Tech Specs, Interface: 1/4" Threaded Hole.4Maker product pageemeet.com/pages/c960-ultra-faqRead 15 October 2026FAQ 2: a built-in clip for the top of a monitor or laptop screen and a 1/4-inch threaded hole at the bottom for a tripod or universal stand5Owner's manualcdn.shopify.com/s/files/1/0594/9472/7851/files/c960-ultra-series-user-manual.pdfRead 15 October 2026Page 2 Install Camera and page 3 Compatible with tripod (tripod sold separately)8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review: aluminum body that clamps onto a laptop or display with jaws, plus a threaded tripod screw hole10Reviewlayer3labs.io/gear/reviews/emeet-c960-ultra-4k-webcam-conference-cameraRead 15 October 2026Review: a standard 1/4-inch tripod thread. The tripod is sold separately.

Privacy coveriThe main physical way to block the lens. A built-in shutter is fixed to the camera. A detachable cover is a separate part in the box. Lens turns away means the gimbal points the lens down or away. A software privacy mode does not count. A cover sold separately counts as none. A camera with a built-in shutter and a cap is built-in. A body that folds over the lens counts as built-in. A cover the user sticks or clips onto the camera is detachable, even when it flips open.

Built-in shutter1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page text: Privacy shutter, a simple slide protects the lens2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Product highlights: privacy shutter. Getting started step 3: slide open the privacy shutter.

Built-in shutter1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Appearance and FAQ: rotate the privacy shutter on the camera body to turn privacy mode on or off. The quick start guide shows a ring around the lens with ON and OFF.3Maker product pageemeet.com/pages/emeet-smartcam-c960-ultra-supportRead 15 October 2026Support FAQ 7: manually rotate the privacy switch on the camera body to turn privacy mode on or off4Maker product pageemeet.com/pages/c960-ultra-faqRead 15 October 2026FAQ 6: manually rotate the privacy shutter on the camera body5Owner's manualcdn.shopify.com/s/files/1/0594/9472/7851/files/c960-ultra-series-user-manual.pdfRead 15 October 2026Page 5 Use Privacy Cover: drawing of a ring around the lens with ON and OFF arrows8Reviewpcworld.com/article/3211711/emeet-smartcam-c960-ultra-webcam-review.htmlRead 15 October 2026Review: a twist-to-close shutter10Reviewlayer3labs.io/gear/reviews/emeet-c960-ultra-4k-webcam-conference-cameraRead 15 October 2026Review: a built-in rotating privacy cover

Software

3 of 3 differ

SoftwareiThe maker's camera app.

Elgato Camera Hub1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Software: Camera Hub (free download)

EMEET STUDIO1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Software: EMEET STUDIO3Maker product pageemeet.com/pages/emeet-smartcam-c960-ultra-supportRead 15 October 2026Support spec table, Software: EMEET STUDIO. The software list names the C960 Ultra for Windows, macOS and Android.4Maker product pageemeet.com/pages/c960-ultra-faqRead 15 October 2026FAQ 5: download EMEET STUDIO from the official website5Owner's manualcdn.shopify.com/s/files/1/0594/9472/7851/files/c960-ultra-series-user-manual.pdfRead 15 October 2026Page 6: download EMEET STUDIO for personalization

Onboard memoryiCamera settings stay saved in the camera when the app is closed or the camera moves to another computer.

Yes9Reviewpcgamer.com/hardware/webcams/elgato-facecam-neo-reviewRead 16 October 2026Review dated 2024-08-23: Camera Hub settings such as zoom and brightness can be saved to the camera and used in other apps

Not available

User firmware updatesiA public updater or a documented firmware update procedure exists for this exact model.

Yes1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026In the box text: Camera Hub software and a lifetime of firmware updates4Maker product pageelgato.com/us/en/explorer/products/camera/how-to-use-your-elgato-webcam-with-nintendo-switch-2Read 16 October 2026Elgato guide: firmware updates for Facecam Neo through Camera Hub, with a Facecam Neo firmware download

Not available

Compatibility

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Works withiOperating systems the maker lists for basic video. App support can be narrower.

Windows, macOS, iPadOS1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026System requirements: Windows 11 (64-bit) or newer, macOS 13.3 Ventura or newer and iPadOS 17 or newer. The FAQ and the user manual page say Windows 10 and macOS 12. The list of systems is the same.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026System Requirements: Windows 10 (64-bit) or newer, macOS 12 or newer, iPadOS 17 or newer

Windows, macOS1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026Tech Specs, Compatibility: Windows 10 or later (64-bit), macOS 10.14 or later, no support for Windows on ARM. EMEET STUDIO also lists Android for this model.

Dimensions and weight

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Camera dimensionsiCamera body without a detachable mount. A fixed clip is included. Width is left to right as seen from the front, height is bottom to top and depth is front to back. A camera that folds is measured in its working state.

Width88Height40Depth32mm(3.5 × 1.6 × 1.3 in)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Dimensions (WDH): 88 x 32 x 40 mm (without mount). Width 88, depth 32, height 40. A Coolblue listing agrees with 8.8 x 3.2 x 4 cm.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Tech Specs, Dimensions (WDH): 88 x 32 x 40 mm without mount

Not available

Camera weightiWithout a detachable mount and without a detachable cable. A fixed clip and a cable that cannot be removed are included.

80g(2.8 oz)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Weight: 80 g without mount. The USB cable is fixed, so the figure includes it.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Tech Specs, Weight: 80 g without mount

Not available

Weight with mountiCamera with its included mount attached, without a detachable cable. A cable that cannot be removed is included, as for the camera weight.

110g(3.9 oz)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Weight: 110 g with mount. The USB cable is fixed, so the figure includes it.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Tech Specs, Weight: 110 g with mount

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Certifications

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Communication certificationsiCertifications for call apps, such as Microsoft Teams, Zoom or Google Meet. A works-with list does not count.

Zoom1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page badge: Zoom Certified, premium video and smart features tested and certified by Zoom

Not available

Other certifications

Not available

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In the box

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In the box

Facecam Neo, Monitor mount with 1/4" mounting thread, USB-C 2.0 cable, braided, fixed (140 cm | 55 in)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026In the box: Facecam Neo, Monitor mount with a 1/4 inch mounting thread, USB-C 2.0 cable (braided, fixed, 140 cm | 55 in)

EMEET C960 Ultra, 1.5m USB-C to USB-C Cable, USB-C to USB-A Adapter, Quick Start Guide Card, Warranty, User Manual1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026What's in the box: USB-C to USB-A Adapter x1, 1.5m USB-C to USB-C Cable x1, EMEET C960 Ultra x1, Quick Start Guide Card x1, Warranty x1, User Manual x1

Links

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Product page

www.elgato.com/us/en/p/facecam-neo1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026

emeet.com/products/emeet-smartcam-c960-ultra1Maker product pageemeet.com/products/emeet-smartcam-c960-ultraRead 15 October 2026

Spec sheet

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Manual

www.elgato.com/us/en/s/user-manual/facecam-neo2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026

cdn.shopify.com/s/files/1/0594/9472/7851/files/c960-ultra-series-user-manual.pdf5Owner's manualcdn.shopify.com/s/files/1/0594/9472/7851/files/c960-ultra-series-user-manual.pdfRead 15 October 2026SmartCam C960 Ultra series quick start guide, 6 pages in many languages, mostly pictures. It has no spec table.

EPREL registration numberiId in the EU energy label database. Each size or model of a series has its own id, so it is per variant.

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Warranty

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Manufacturer warranty (source market)iThe maker's warranty period for the exact SKU or configuration and market named in the source note. It applies only to that stated market, not every regional variant. Statutory consumer rights are excluded. The base term is stored. An extension that needs registration goes in the source note.

2years1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ: a two-year limited warranty when bought in the original packaging. In the United States the warranty is only valid when bought from Elgato.com or an Elgato-authorized reseller.

2years6Maker product pageemeet.com/pages/warranty-policyRead 15 October 2026After-sales service policy: conference cameras, live streaming cameras, headphones, speakers and webcams carry 2 years from the date of receipt. US store. MaxGaming, a European retailer, lists a 1-year manufacturer warranty.

Both are also in the API. Back to all webcams.