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Elgato Facecam Neo

ElgatoWebcam

Facecam Neo

Released July 2024.5Press releasecorsair.com/newsroom/press-release/new-stream-deck-and-wave-mic-among-five-products-announced-by-elgatoRead 16 October 2026The same release says Facecam Neo is coming soon on 2024-04-18, so the sale month is later. See the archived store pages. Last checked 16 October 2026.

Resolution
1920 × 1080
1080p frame rate
60fps
Field of view
Not available
Focus
Autofocus

40 of 68 fields known.

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At a glance

All specs

SourceCalculated

General

Series
Neo1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page text: Meet the Neo family
Model numbers
10WAE99011Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, SKU: 10WAE9901
GTIN / EAN
084000667347711Retailer pagedq-solutions.ch/en/elgato-facecam-neo-camera-se0001Read 16 October 2026Listed code 840006673477, the US UPC. It is written here as 0840006673477 with a leading zero, as for the Facecam MK.2. The check digit is valid. Other retailers in web search results list the same number.
Announced
18 April 20245Press releasecorsair.com/newsroom/press-release/new-stream-deck-and-wave-mic-among-five-products-announced-by-elgatoRead 16 October 2026Press release dated 2024-04-18 announces the Neo line. It says Facecam Neo is coming soon and asks buyers to sign up for an alert.
Status
Available1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page lists the product with the Buy at retailer button. Best Buy and other retailers sell it. The Elgato store showed it out of stock.
Predecessor
Not available
Successor
Not available
Launch price (US)
$99.996Maker product pageweb.archive.org/web/20240710181716/https://www.elgato.com/us/en/p/facecam-neoRead 16 October 2026Archived US store page: $99.99. The archived page of 2024-04-30 also showed $99.99.8Press articledigitalcameraworld.com/news/elgato-launches-a-new-affordable-plug-and-play-webcamRead 16 October 2026Article dated 2024-11-04: available now for $99.99 / 99.99 GBP / 159 AUD
Launch price (EU)
€99.997Maker product pageweb.archive.org/web/20240710191747/https://www.elgato.com/de/en/p/facecam-neoRead 16 October 2026Archived Elgato German store page of 2024-07-10 (English): 99,99 EUR with Add to cart. The German store page of 2024-04-18 already showed 99,99 EUR. Price includes VAT as published.
Markets
Not available
Colours
White10Retailer pagecoolblue.be/en/product/953142/elgato-facecam-neo.htmlRead 16 October 2026Specification table, Color: White. The product shot on the Elgato page is white.
Form factor
Standard1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026No gimbal, motor or pan and tilt feature appears in the page text, the tech specs or the user manual. The camera tilts by hand on its mount.

Video

Video modes
Width (px)Height (px)Max frame rate (fps)Format
1920108060MJPEG
128072060MJPEG
96054060MJPEG
Source1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Supported resolutions (MJPG): 1080p60, 1080p30, 720p60, 720p30, 540p60, 540p30. Only the highest rate per resolution is stored. 540p is stored as 960x540, as for the Facecam MK.2. The FAQ says HDR runs at 1080p30.
Max video resolution
1920 × 1080px
Max frame rate at 4K
Not available
Max frame rate at 1080p
60fps
Max frame rate at any resolution
60fps
HDR video
Yes1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ: the camera has HDR, which keeps the picture clear against bright windows. Camera Hub enables it.
Max frame rate with HDR
30fps1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ: Facecam Neo runs HDR at 1080p30. Elgato's Camera Hub dynamic range guide says HDR is limited to 30 fps modes and unavailable at 60 fps.3Maker product pageelgato.com/us/en/explorer/products/camera/camera-hub-dynamic-rangeRead 16 October 2026Note: on Facecam 4K and Facecam Neo, HDR is limited to 30 fps modes and unavailable at 60 fps
Portrait video
Not available

Sensor and lens

Sensor optical format
1/2.9"1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Sensor: CMOS sensor 1/2.9 inch. The sensor maker is not named.
Sensor
Not available
Sensor resolution
Not available
Pixel size
Not available
Aperture (f/)
21Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Aperture: f/2.0
Focal length (35 mm equivalent)
26mm1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Focal length: 26 mm (full-frame equivalent)
Lens material
Not available
Field of view (diagonal)
Not available
Field of view (horizontal)
Not available
Selectable fields of view
Not available

Focus and zoom

Focus
Autofocus1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Optics: Elgato AF Lens (auto focus). The autofocus method is not named.
Manual focus
Not available
Closest focus distance
30cm1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Focus range: 30 cm / 12 in to infinity
Max digital zoom
Not available

Features

Auto framing
Not available
Gimbal pan range
Not available
Gimbal tilt range
Not available
Gesture control
Not available
IR face login
No1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ, Does it support Windows Hello: No, Facecam Neo does not work with Windows Hello
Built-in light
Not available
Other camera features
Not available

Audio

Built-in microphone
No1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ, Does it include a built-in microphone: Nope
Microphones
Not available
Stereo audio
Not available
Mic pickup range
Not available
Mic noise reduction
Not available
Mic sample rate
Not available

Connectivity

USB
USB 2.01Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs and system requirements: USB 2.0 (or later) Type C, and USB 2.0 (or later) Type A with an adapter that is not included. The box lists a USB-C 2.0 cable.
Detachable cable
No1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Connection: USB Type C (fixed). FAQ: the cable is fixed into place and cannot be detached.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Product highlights: Fixed USB Type C cable
Cable host plug
USB-C1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Connection: USB Type C. USB-A needs an adapter that is not included.
Cable length
1.4m1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026In the box: braided, fixed cable 140 cm | 55 in. The user manual page says 139 cm | 55 in. A Coolblue listing says 1.5 m, which is not used.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026In The Box: braided USB-C 2.0 cable 139 cm | 55 in

Mounting and privacy

Mounting
Monitor clip, Tripod thread1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page text: the monitor mount in the box has a 1/4 inch mounting thread. The camera can also go on a mount, stand or tripod with a 1/4-inch screw. The page names no magnet.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Product highlights: low profile monitor mount. Tech specs, Mounting point: 1/4 inch thread.
Privacy cover
Built-in shutter1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page text: Privacy shutter, a simple slide protects the lens2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Product highlights: privacy shutter. Getting started step 3: slide open the privacy shutter.

Software

Software
Elgato Camera Hub1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Software: Camera Hub (free download)
Onboard memory
Yes9Reviewpcgamer.com/hardware/webcams/elgato-facecam-neo-reviewRead 16 October 2026Review dated 2024-08-23: Camera Hub settings such as zoom and brightness can be saved to the camera and used in other apps
User firmware updates
Yes1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026In the box text: Camera Hub software and a lifetime of firmware updates4Maker product pageelgato.com/us/en/explorer/products/camera/how-to-use-your-elgato-webcam-with-nintendo-switch-2Read 16 October 2026Elgato guide: firmware updates for Facecam Neo through Camera Hub, with a Facecam Neo firmware download

Compatibility

Works with
Windows, macOS, iPadOS1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026System requirements: Windows 11 (64-bit) or newer, macOS 13.3 Ventura or newer and iPadOS 17 or newer. The FAQ and the user manual page say Windows 10 and macOS 12. The list of systems is the same.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026System Requirements: Windows 10 (64-bit) or newer, macOS 12 or newer, iPadOS 17 or newer

Dimensions and weight

Front and side, drawn to scale.

Camera dimensions
Width88Height40Depth32mm(3.5 × 1.6 × 1.3 in)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Dimensions (WDH): 88 x 32 x 40 mm (without mount). Width 88, depth 32, height 40. A Coolblue listing agrees with 8.8 x 3.2 x 4 cm.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Tech Specs, Dimensions (WDH): 88 x 32 x 40 mm without mount
Camera weight
80g(2.8 oz)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Weight: 80 g without mount. The USB cable is fixed, so the figure includes it.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Tech Specs, Weight: 80 g without mount
Weight with mount
110g(3.9 oz)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Tech specs, Weight: 110 g with mount. The USB cable is fixed, so the figure includes it.2Owner's manualelgato.com/us/en/s/user-manual/facecam-neoRead 16 October 2026Tech Specs, Weight: 110 g with mount

Certifications

Communication certifications
Zoom1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026Page badge: Zoom Certified, premium video and smart features tested and certified by Zoom
Other certifications
Not available

In the box

In the box
Facecam Neo, Monitor mount with 1/4" mounting thread, USB-C 2.0 cable, braided, fixed (140 cm | 55 in)1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026In the box: Facecam Neo, Monitor mount with a 1/4 inch mounting thread, USB-C 2.0 cable (braided, fixed, 140 cm | 55 in)

Warranty

Manufacturer warranty (source market)
2years1Maker product pageelgato.com/us/en/p/facecam-neoRead 16 October 2026FAQ: a two-year limited warranty when bought in the original packaging. In the United States the warranty is only valid when bought from Elgato.com or an Elgato-authorized reseller.

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Sources

We read 11 sources for this webcam. The numbers match the markers in the sheet.

  1. Read 16 October 2026Backs 30 fields
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