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Sony WH-1000XM5 vs Sony WH-CH720N

Product A: Sony

WH-1000XM5

88 of 161 known
Change Sony WH-1000XM5

Compare the Sony WH-CH720N with

Product B: Sony

WH-CH720N

95 of 161 known
Change Sony WH-CH720N

Compare the Sony WH-1000XM5 with

47 of 152 fields differ

Download CSVDownload JSON
  • 30 different values
  • 17 known for one only
  • 47 the same
  • 58 missing for both

Biggest differences

Each bar uses the scale of all 149 headsets and headphones.

  1. Quick chargeA: 3hB: 1hWH-1000XM5 is 3 times higher.
  2. Battery life (claimed, max)A: 40hB: 50hWH-CH720N is 10 h higher.

Weight

0 to 400 g

Headset weight
A250g
B192g

All 161 fields

Every value links to where we found it.

ASony WH-1000XM5
BSony WH-CH720N

General

6 of 8 differ
Series
1000X4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Explore the 1000X series and maker launch release.
CH15Maker product pagesony.co.uk/electronics/support/articles/00295193Read 7 October 2026Manufacturer service article labels the WH-CH series and specifically names WH-CH720N in installation instructions. Stored as the family name CH, as for the sibling WH-CH730N.
Model numbers
YY29541Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Guide cover explicitly identifies the regulatory model.
YY29661Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Guide cover explicitly identifies the regulatory model.
GTIN / EAN
Not available
02724292539726Retailer pageabt.com/Sony-Black-Wireless-Noise-Canceling-Over-Ear-Headphones-WHCH720NB/p/190323.htmlRead 7 October 2026Exact US Black identity header Model WHCH720N/B, UPC 027242925397. Independently reopened for verification. Current Micro Center view did not expose UPC, so source mapping uses this directly readable identity table. Code not applied to other colours.
Announced
12 May 20225Press releasesony.mediaroom.com/2022-05-12-Sony-Electronics-Unveils-New-Immersive-Listening-Experience-with-Newest-Industry-leading-1-Noise-Canceling-WH-1000XM5-HeadphonesRead 5 October 2026Dated manufacturer announcement. Its May 20 pre-sale wording is not used as first retail proof.
21 February 20234Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Dated manufacturer release.
Status
Not available
Available11Maker product pageelectronics.sony.com/audio/headphones/headband/p/whch720n-bRead 7 October 2026Maker US store offers exact original black WH-CH720N/B with Add to Cart and October 8-9 delivery on access date. A new successor does not establish discontinuation.
Predecessor
Sony WH-1000XM415Reviewengadget.com/sony-wh-1000xm5-review-160045478.htmlRead 23 October 2026Engadget calls the WH-1000XM5 the follow-up to the WH-1000XM4.16Reviewnotebookcheck.net/Sony-WH-1000XM5-Revised-WH-1000X-headphones-arrive-nearing-the-US-400-mark-with-better-noise-cancellation-more-microphones-and-a-bulkier-design.619279.0.htmlRead 23 October 2026Notebookcheck calls the WH-1000XM5 the new generation of WH-1000X headphones and an upgrade over the WH-1000XM4.
Not available
Successor
Sony WH-1000XM617Reviewwhathifi.com/headphones/sony-wh-1000xm6Read 23 October 2026What Hi-Fi calls the WH-1000XM5 the previous flagship before the WH-1000XM6.
Sony WH-CH730N14Reviewwhathifi.com/headphones/sony-wh-ch730nRead 7 October 2026October 2, 2026 successor review explicitly names WH-CH730N as successor to CH720N. Matching product exists in catalogue. New battery/runtime/EQ facts are not inherited.
Launch price (US)
$399.995Press releasesony.mediaroom.com/2022-05-12-Sony-Electronics-Unveils-New-Immersive-Listening-Experience-with-Newest-Industry-leading-1-Noise-Canceling-WH-1000XM5-HeadphonesRead 5 October 2026Pricing and availability: US MSRP 399.99.
$149.9912Press releaseprnewswire.com/news-releases/sony-electronics-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphones-featuring-sonys-digital-sound-equipment-engine-301751145.htmlRead 7 October 2026Original February 21, 2023 Sony Electronics release explicitly states US MSRP USD 149.99. Current USD 179.99 generated store FAQ and later review USD 129 recollection do not replace original launch MSRP.
Launch price (EU)
Not available
Not available
Markets
Not available
US12Press releaseprnewswire.com/news-releases/sony-electronics-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphones-featuring-sonys-digital-sound-equipment-engine-301751145.htmlRead 7 October 2026Sony Electronics US launch explicitly names Sony Electronics, Amazon, Best Buy and authorized retailers. Documented US availability, not an exhaustive global-market list.
Colours
Black, Platinum Silver, Midnight Blue, Smoky Pink8Press releasesony.co.uk/presscentre/sonys-1000x-series-now-available-in-smoky-pinkRead 5 October 2026September 18, 2024 release explicitly distinguishes WH headphones from WF earbuds. WH has Black, Platinum Silver, Midnight Blue and newly available Smoky Pink.
Black, Blue, White, Pink4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Launch color names black, blue and white. Current pink option is not assumed to be an original launch color.9Press releasesony.co.uk/presscentre/sony-announces-the-wf-c710n-truly-wireless-noise-cancelling-earbuds-and-adds-new-colours-to-the-wh-ch720n-and-wh-ch520-wireless-headphone-rangesRead 5 October 2026March 25, 2025 maker release adds Pink to existing Black, Blue and White WH-CH720N. This is a color addition, not another headset or the original launch date.
Segment
Music4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Maker music-listening headband headphone category.
Music4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Introduction music-listening headphones.

Design

0 of 7 differ
Form factor
Over-ear3Maker product pagesony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/specificationsRead 5 October 2026Public indexed official specification cells. Direct CLI fetch returned 403 and browser direct fetch was intermittent. General features: wearing style Over Ear.
Over-ear4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Introduction explicitly over-ear.
Ear cup enclosure
Closed3Maker product pagesony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/specificationsRead 5 October 2026Public indexed official specification cells. Direct CLI fetch returned 403 and browser direct fetch was intermittent. Headphone type Closed, dynamic.
Closed3Maker product pagesony.jp/headphone/products/WH-CH720N/spec.htmlRead 5 October 2026Headphone unit type: closed dynamic.
Wearing style
Headband1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Parts and controls, pages 11-12, labels headband and left/right units.
Headband1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Parts and controls, pages 10-11, labels headband and left/right units.
Folding
Flat11Reviewwhathifi.com/headphones/wireless-headphones/quick-you-can-save-over-usd120-on-these-five-star-sony-headphones-in-this-limited-time-dealRead 8 October 2026Exact WH-1000XM5 reviewer describes cups folding flat into the carrying case, but not folding into a ball. Flat cup rotation only. This does not transfer the inward hinges of XM4 or XM6.
Flat7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Same section rotation and wearing photos establish flat swivel only, not inward collapse.
Swivelling ear cups
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Noiseless design explicitly names seamless swivel.
Yes7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Usage section: cups rotate, headphones do not fold inward.
RGB lighting
Not available
Not available
Lighting zones
Not available
Not available

Drivers and sound

7 of 20 differ
Driver type
Dynamic3Maker product pagesony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/specificationsRead 5 October 2026Public indexed official specification cells. Direct CLI fetch returned 403 and browser direct fetch was intermittent. Headphone type Closed, dynamic.
Dynamic3Maker product pagesony.jp/headphone/products/WH-CH720N/spec.htmlRead 5 October 2026Headphone unit type: closed dynamic.
Driver size
30mm3Maker product pagesony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/specificationsRead 5 October 2026Public indexed official specification cells. Direct CLI fetch returned 403 and browser direct fetch was intermittent. Driver unit 30 mm.
30mm3Maker product pagesony.jp/headphone/products/WH-CH720N/spec.htmlRead 5 October 2026Driver unit 30 mm.
Drivers per side
Not available
116Review52audio.com/archives/166923.htmlRead 7 October 2026Exact model full teardown reports a 30 mm driver unit in each earcup. Microphones are separate components.
Diaphragm material
Not available
Not available
Magnet
Neodymium3Maker product pagesony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/specificationsRead 5 October 2026Public indexed official specification cells. Direct CLI fetch returned 403 and browser direct fetch was intermittent. Magnet Neodymium.
Neodymium17Retailer pageweybridge-audio.co.uk/products/sony-whch720nRead 7 October 2026Exact model General Features table publishes magnet Neodymium. Maker publishes only Dynamic 30 mm. Retailer touch-sensor volume row contradicts maker buttons and is not adopted.
Frequency response (wired or passive)
Min4 HzMax40 kHz2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 143: 4 Hz to 40 kHz JEITA, cable connection with power on. Passive acoustic range is not separately proved.
Min7 HzMax20 kHz2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 128: JEITA 7 Hz to 20 kHz, cable with power on. Not independently measured or separately passive.
Wireless audio transmission band
Min20 HzMax40 kHz1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Specifications: A2DP transmission range at LDAC 96 kHz and 990 kbps. 44.1 kHz transmission is 20 Hz to 20 kHz. This is not acoustic driver response.
Min20 HzMax20 kHz1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Specifications: A2DP transmission range at 44.1 kHz sampling. This is not acoustic driver response.
Impedance (passive when specified)
16Ω2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 143: cable connection with headset off, 16 ohms at 1 kHz. Powered impedance is 48 ohms.
31Ω2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 128: 31 ohms at 1 kHz with headset off. Powered 325 ohms is not stored as passive impedance.
Sensitivity (passive when specified)
100dB2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 143: headset off, 100 dB/mW. Powered sensitivity is 102 dB/mW.
99dB2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 128: 99 dB/mW with headset off. Powered 108 dB/mW is separate.
Sensitivity reference
Per 1 mW2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 143 explicitly publishes dB/mW.
Per 1 mW2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 128 dB/mW explicit.
THD (claimed)
Not available
Not available
Max input power
Not available
Not available
Max digital audio sample rate
Not available
Not available
Max digital audio bit depth
Not available
Not available
DAC
Not available
Not available
Personalised sound
Not available
Not available
Onboard EQ
Yes7Reviewsoundguys.com/sony-wh-1000xm5-review-71783Read 5 October 2026App section explicitly says custom EQ saves directly to headset. Bluetooth active connection, not claimed for passive cable.
Not available
Custom EQ bands
513Reviewandroidcentral.com/accessories/audio/headphones/sony-wh-1000xm5-reviewRead 8 October 2026Exact WH-1000XM5 review audio/app section explicitly describes a five-band custom equalizer. No preset count is inferred because named factory tunes are not individually enumerated.14Maker product pagesony.com/electronics/support/articles/00286844Read 8 October 2026Readable current maker general EQ guide names five frequency controls plus a separate Clear Bass control, and warns menus vary by model. Exact WH-1000XM5 five-band scope is established by the independent own-model Android Central review. Generic preset list is not transferred.
518Reviewstereoguide.com/headphones/noise-cancelling-en/sony-wh-ch720n-with-anc-reviewRead 7 October 2026Exact app review identifies five frequency-band controls and a separate Clear Bass control. Clear Bass is not counted as a sixth frequency band.
EQ presets
Not available
Bright, Excited, Mellow, Relaxed, Vocal, Treble Boost, Bass Boost, Speech19Reviewnotebookspec.com/web/829372-review-sony-wh-ch720nRead 7 October 2026Exact WH-CH720N Sound Connect review lists these eight factory presets, followed separately by Manual, Custom 1 and Custom 2. Off and custom slots are not factory tunings. No INZONE Game/Heavy profiles borrowed from generic app article.
Volume limit
Not available
Not available

Spatial audio

1 of 3 differ
Spatial audio support
360 Reality Audio2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 107: app-supported 360 Reality Audio ear analysis and playback on supported services. Not a bundled paid licence.
360 Reality Audio2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Pages 98-99 app 360 Reality Audio setup. Supported service/app required, not bundled paid licence.
Spatial audio licence included
Not available
Not available
Head tracking
Yes7Reviewsoundguys.com/sony-wh-1000xm5-review-71783Read 5 October 2026App section: spatial audio head tracking after software update, Android 13 or later. Not original launch firmware.
No21Owner's manualhelpguide.sony.net/mdr/hpc/v1/en/contents/TP0001548861.htmlRead 7 October 2026Exact WH-CH720N compatibility row marks Spatial Sound and Head Tracking unavailable. Table dated September 2024 and current maker page still serves it. Latest model 1.1.4 firmware changelog checked, no head-tracking addition documented. 360 Reality Audio setup remains separate.

Noise cancelling

2 of 10 differ
Active noise cancelling
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Advanced noise cancelling section.
Yes4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Dual Noise Sensor and Integrated Processor V1 section.
ANC type
Hybrid4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Manual pages 11-12 identify both internal and external ANC microphones.
Hybrid16Review52audio.com/archives/166923.htmlRead 7 October 2026Both earcups have an internal feedback microphone and external feedforward microphone, expressly identified in teardown. This establishes hybrid ANC, rather than inferring type from a marketing chip name.
ANC microphones
84Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Multi Noise Sensor technology: four per cup, eight controlled ANC microphones total.
44Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Two microphones per earcup used to capture ambient sound for cancellation, four total. Voice count is not inferred.
Adaptive ANC
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Auto NC Optimizer adapts cancellation to fit and environment.
Yes1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 98: automatic adjustment of noise canceling by behavior recognition, Adaptive Sound Control.
ANC levels
Not available
Not available
ANC attenuation (claimed)
Not available
Not available
Transparency mode
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Speak-to-Chat and NC/AMB ambient playback sections.
Yes4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026App-adjustable ambient sound 20 levels.
Adjustable transparency
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Manual page 107 explicitly supports adjusting Ambient Sound Mode.
Yes4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 202620 ambient steps are transparency levels, not 20 ANC levels.
Conversation detection
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Speak-to-Chat: starts ambient mode and pauses music when the wearer speaks.
No20Maker spec sheet (PDF)sony.com.my/microsite/catalogue/FY25/Sony-Headphones-Lineups.pdfRead 7 October 2026Same exact chart Speak-to-Chat No. No voice-assistant trigger treated as conversation pause.
Wind noise reduction
Yes4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Advanced call quality: physical wind noise reduction structure around voice microphones.
Yes4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Voice quality section describes wind-noise structure around call microphones.

Measured

4 of 21 differ
Frequency response notes
Bass and treble are emphasized relative to the source target. The midrange from 300 Hz to 1050 Hz is lower.7Reviewsoundguys.com/sony-wh-1000xm5-review-71783Read 5 October 2026Objective measurement section uses B&K 5128 artificial head and source target. No numerical bass/treble error is inferred from the plot.
The active response emphasizes bass and upper frequencies relative to the source target. Passive wired playback lowers treble and raises lows and mids.7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Active/passive response comparison and source measurement-target discussion. No numerical error or THD inferred.
Bass amount
Not available
Not available
Treble amount
Not available
Not available
Deviation from target
Not available
Not available
Consistency between fittings
Not available
Not available
Harmonic distortion
Not available
Not available
Sound leakage
Not available
Not available
Measured noise isolation
Not available
Not available
Noise isolation (measured, best)
Not available
Not available
Passive isolation (measured)
Not available
Not available
Mic quality notes
Speech samples reject background noise in office, street and wind conditions.7Reviewsoundguys.com/sony-wh-1000xm5-review-71783Read 5 October 2026Automated recorded-speech samples in ideal, office, street and wind conditions. No numeric SNR inferred.
Recorded speech remains intelligible with office and wind noise, with some keyboard noise audible.7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Source automated speech demos in ideal, office and wind conditions, no numeric SNR inferred.
Mic low-frequency extension
Not available
Not available
Mic high-frequency extension
Not available
Not available
Mic speech-to-noise ratio
Not available
Not available
Measured latency
Not available
Not available
Bluetooth latency (measured, worst)
Not available
Not available
2.4 GHz latency (measured, worst)
Not available
Not available
Measured battery life
ASony WH-1000XM5
ConnectionANCHours (h)
BluetoothYes31.88
BluetoothNo53.1
Source7Reviewsoundguys.com/sony-wh-1000xm5-review-71783Read 5 October 2026Standard continuous playback test: ANC on 31 h 53 min, off 53 h 6 min. Bluetooth codec, firmware and unit colour unspecified. Current method peaks music at 75 dB SPL, linked /how-we-test/. Unknown lighting omitted. Different volume/settings explain why off runtime exceeds maker AAC 40 h. No numerical result transferred to other Sony models.
BSony WH-CH720N
ConnectionANCHours (h)
BluetoothYes40.18
Source7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Purchased exact CH720N unit tested over 10 days with Headphones Connect 10.1.0. Continuous Bluetooth playback ANC on 40 h 11 min. Standard linked method /how-we-test/ peaks music at 75 dB SPL. Codec and firmware unspecified, lighting omitted. Higher than maker 35 h under different documented method.
Battery life (measured, max)
53.1h
40.18h
Clamping force
Not available
Not available
Weight (measured)
Not available
Not available

Microphone

3 of 16 differ
Microphone
Built-in1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Parts and controls, pages 11-12, identifies integrated voice/call microphone.
Built-in1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Parts and controls, pages 10-11, identifies integrated voice/call microphone.
Microphone element
Not available
Not available
Microphone pickup pattern
Omnidirectional2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Pages 88 and 91 call chapters explicitly state omnidirectional microphones.
Not available
Voice microphones
44Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Advanced call quality: four beamforming microphones for voice, distinct from eight ANC mics.
222Reviewph.my-best.com/products/1514566Read 7 October 2026Published voice pickup description explicitly counts two: one dedicated call pickup microphone plus one shared feedforward microphone. Sony exact model calls diagram likewise identifies Feedforward mic and Mic for call. Not total ANC mic count or five physical microphones.
Total microphones
Not available
Not available
Mic frequency response
Not available
Not available
Mic sensitivity
Not available
Not available
Mic signal-to-noise
Not available
Not available
Mic sample rate
Not available
Not available
Mic noise reduction
AI4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Advanced call quality: AI-trained speech noise reduction algorithm.
Not available
Flip to mute
Not available
Not available
Mute button
Not available
Not available
Mute indicator
Not available
Not available
Sidetone
Yes2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Pages 89 and 92: wearer voice heard via headset microphones during a call.
Yes2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Pages 81 and 83 call chapters: own voice heard through headset mic.
Adjustable sidetone
Not available
Not available
Foam microphone windscreen
Not available
Not available

Connectivity

2 of 20 differ
Audio connections
Analog, Bluetooth1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Bluetooth setup chapters for Android, iPhone, Windows and Mac. Analog playback added separately only where the guide proves it.2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Pages 64 and 143-144: headphone cable and Bluetooth audio. No USB audio.
Analog, Bluetooth1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Bluetooth setup chapters for Android, iPhone, Windows and Mac. Analog playback added separately only where the guide proves it.2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 65 cable playback and Bluetooth connection chapters.
Analog source plugs
3.5 mm TRS3Maker product pagesony.co.uk/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/specificationsRead 5 October 2026Public indexed official specification cells. Direct CLI fetch returned 403 and browser direct fetch was intermittent. Gold-plated L-shaped stereo mini plug. Passive stereo TRS cable, not TRRS microphone cable.
3.5 mm TRS3Maker product pagesony.jp/headphone/products/WH-CH720N/spec.htmlRead 5 October 2026Gold-plated L-shaped stereo mini plug. The supplied cable is audio-only, manual 65 confirms phone mic for calls.
Cable connector on headset
3.5 mm2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 64 headphone cable input jack and connection diagram. Standard stereo mini plug is confirmed by maker specifications.
3.5 mm2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 65 connection diagram and input jack.
Longest included cable
1.2m2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 9 package list: approximately 1.2 m headphone cable and 0.2 m USB cable.
1.2m2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 9 package contents: 1.2 m headphone cable and 0.2 m USB charging cable.
Headset USB plug or port
USB-C1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Parts and controls, pages 11-12, USB Type-C charging port.
USB-C1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Parts and controls, pages 10-11, USB Type-C charging port.
Audio over USB-C cable
No1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Charging, pages 18-19: music playback and Bluetooth operations cannot be performed while connected to USB power. The USB port is for charging.
No1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Charging, pages 16-17: music playback and Bluetooth operations cannot be performed while connected to USB power. The USB port is for charging.
Passive wired listening
Yes2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 64 explicitly allows music when the headset is off. Built-in mic is unavailable through the supplied cable, which uses the phone mic.
Yes2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 65 explicitly allows playback with headset off. Cable calls use the phone microphone.
Wireless receiver
Not available
Not available
Wireless receiver connector
Not available
Not available
Wireless range (claimed)
10m1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Specifications: approximate 10 m line-of-sight. Obstacles and host conditions affect range.
10m1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Specifications: approximate 10 m line-of-sight. Obstacles and host conditions affect range.
Bluetooth
5.21Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Specifications chapter, communication system: Bluetooth 5.2.
5.21Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Specifications chapter, communication system: Bluetooth 5.2.
Bluetooth codecs
SBC, AAC, LDAC1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Specifications chapter: exact supported A2DP codecs, not Bluetooth version capabilities.
SBC, AAC1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Specifications chapter: exact supported A2DP codecs, not Bluetooth version capabilities.
LE Audio
Not available
No20Maker spec sheet (PDF)sony.com.my/microsite/catalogue/FY25/Sony-Headphones-Lineups.pdfRead 7 October 2026Maker headband comparison chart page 13 explicitly gives LE Audio No in WH-CH720N column. Not inferred from Bluetooth 5.2 or missing LC3.
Auracast
Not available
Not available
Bluetooth multipoint
Yes1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Connecting the headset to 2 devices simultaneously chapter. Streams switch, rather than mix.
Yes1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Connecting the headset to 2 devices simultaneously chapter. Streams switch, rather than mix.
Multipoint devices
21Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Connecting the headset to 2 devices simultaneously chapter, two Bluetooth source devices.
21Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Connecting the headset to 2 devices simultaneously chapter, two Bluetooth source devices.
Paired devices remembered
81Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Android pairing, page 29: up to eight paired devices. The oldest registration is replaced when another is paired.
81Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Android pairing, page 27: up to eight paired devices. The oldest registration is replaced when another is paired.
Mixes 2.4 GHz and Bluetooth audio
Not available
Not available
Fast pairing
Google Fast Pair, Microsoft Swift Pair4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Fast Pair and Swift Pair dedicated sections.
Google Fast Pair, Microsoft Swift Pair4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Both models: Swift Pair and Fast Pair.
Base station
Not available
Not available

Latency

1 of 2 differ
Low latency mode
Not available
No19Reviewnotebookspec.com/web/829372-review-sony-wh-ch720nRead 7 October 2026Review explicitly says Bluetooth operation has no Gaming mode for reducing latency. Analog wired playback is not a selectable low-latency mode.
Claimed latency
Not available
Not available

Compatibility

0 of 3 differ
Compatible platforms
Android, iOS, Windows, macOS1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Individual Bluetooth setup chapters explicitly name Android, iPhone, Windows and Mac. No console path inferred.
Android, iOS, Windows, macOS1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Individual Bluetooth setup chapters explicitly name Android, iPhone, Windows and Mac. No console path inferred.
Connection per platform
ASony WH-1000XM5
PlatformConnectionMicrophone works
AndroidBluetoothYes
iOSBluetoothYes
WindowsBluetoothYes
macOSBluetoothYes
Source10Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 8 October 2026Exact YY2954 guide. Android and iPhone pairing/call chapters and printed pages 38, 42, 45 and 95 computer calling. Windows/Mac voice requires HFP/HSP and compatible application input/output selection, not the A2DP music endpoint. No analog voice or console support inferred.
BSony WH-CH720N
PlatformConnectionMicrophone works
AndroidBluetoothYes
iOSBluetoothYes
WindowsBluetoothYes
macOSBluetoothYes
Source24Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 7 October 2026Exact guide individual Android/iPhone/Windows/Mac Bluetooth chapters, phone call chapters and page 86 Making a video call on your computer. Requires HFP/HSP calling path and compatible app. Page 86 expressly links Windows 11, Windows 10 and Mac connection chapters. A2DP-only mode is not a microphone path. No unsupported console or analog mic row.
Official licence
Not available
Not available

Battery and charging

8 of 13 differ
Battery capacity
Not available
520mAh16Review52audio.com/archives/166923.htmlRead 7 October 2026Teardown reads manufacturer label on installed right-ear battery pack model 722428: rated 520 mAh, 2.0 Wh, nominal 3.85 V. Label capacity, not independently measured discharge capacity.
Swappable battery
No10Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 8 October 2026Charging chapter printed page 19 directs battery replacement to the nearest Sony dealer. It is not a battery exchanged during normal operation.
Not available
Batteries included
Not available
116Review52audio.com/archives/166923.htmlRead 7 October 2026Complete headset teardown locates its single battery pack in the right earcup and main board in the left. Included internal pack counted once, not ANC microphones or cells.
Claimed battery life
ASony WH-1000XM5
ConnectionANCHours (h)
BluetoothYes30
BluetoothNo40
AnalogYes28
AnalogNo38
Source2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 20 table visually checked. Bluetooth rows are AAC music playback, ANC on 30 h and ANC/ambient off 40 h. LDAC 26/36 h and SBC 28/38 h are omitted because the table cannot distinguish codecs. Analog powered playback is ANC on 28 h and ANC/ambient off 38 h. Page 21 notes EQ, DSEE Extreme and other features shorten runtime.
BSony WH-CH720N
ConnectionANCHours (h)
BluetoothYes35
BluetoothNo50
AnalogYes35
AnalogNo50
Source2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 18 visually checked: both AAC and SBC have Bluetooth 35 h ANC on, 50 h ANC/ambient off. Powered cable rows likewise 35/50 h. EQ, DSEE and voice-wake features shorten runtime, page 19. Calling and ambient-mode runtimes are not mixed into these rows.
Battery life (claimed, max)
40h
50h
Battery life with ANC (claimed)
30h
35h
Battery life without ANC (claimed)
40h
50h
Charging port
USB-C1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Charging, pages 18-19: supplied USB-A to USB-C cable.
USB-C1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Charging, pages 16-17: supplied USB-A to USB-C cable.
Full charge time
210min1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Charging, pages 18-19: approximate time explicitly defined as empty battery to full capacity. Hours converted to minutes.
210min1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Charging, pages 16-17: approximate time explicitly defined as empty battery to full capacity. Hours converted to minutes.
Quick charge time
3min2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 20: 3 minutes using USB PD charger with 9 V/2.3 A or more output.
3min2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 18: 3 minutes charging.
Quick charge playback
3h2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 20: approximately 3 h from 3 min at 25-35 C using USB PD 9 V/2.3 A or more. Ordinary USB charging gives about 1 h from 3 min.
1h2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 18: about 60 minutes music after 3 minutes charging. No ANC or codec condition specified.
Use while charging
No1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Charging, pages 18-19: connecting USB power turns the headset off and prevents music playback. Passive cable use is not claimed here.
No1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Charging, pages 16-17: connecting USB power turns the headset off and prevents music playback. Passive cable use is not claimed here.
Charging dock or stand
Not available
Not available

Controls

4 of 6 differ
Controls
Buttons, Touch2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Pages 11-12 power and NC/AMB buttons and touch panel.
Buttons2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Pages 10-11: volume, playback/call, power and NC/AMB buttons.
Volume control
Touch2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Pages 1-2 and control chapter: swipe up/down on touch panel. Active Bluetooth control only.
Buttons2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Pages 10-11 volume up/down buttons, Bluetooth mode. Page 65 says cable volume must be controlled on source.
Game and chat mix
Not available
Not available
Remappable controls
Yes10Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 8 October 2026Printed page 72: NC/AMB button double/triple presses can be assigned to Quick Access through Sound Connect. Pages 98-102 allow voice-assistant touch-panel assignment. Service, language and region requirements apply.
No7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Control section explicitly says controls cannot be changed in app.
Wear detection
Yes2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Pages 15-17 and 107: wearing sensor pauses/resumes playback and can power off after removal.
No20Maker spec sheet (PDF)sony.com.my/microsite/catalogue/FY25/Sony-Headphones-Lineups.pdfRead 7 October 2026Same exact chart Wearing Detection No. Corroborates own-model app compatibility row.
Voice assistant
Google Assistant, Amazon Alexa, Google app, Siri1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Guide pages 97-106: Google Assistant and Alexa use configured headset integration, Google app on Android/Siri on iPhone use held touch sensor, not Hey Siri wake phrase. Assistant/app compatibility depends on region and smartphone. Current Sony Google Assistant support restricts headset integration to Android, not iOS.
Google Assistant, Amazon Alexa, Google app, Siri1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Guide voice chapters include Google Assistant, Alexa, Google app and Siri. Pages 94-97: Google app/Siri via held play/call button when not assigned Google Assistant or Alexa, Android/iPhone respectively. No Hey Siri wake phrase. Google Assistant headphone integration is Android-only as maker support says.4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Footnote 2: wake phrase Ok Google or Alexa. Availability depends on platform and current service.

Comfort and build

4 of 11 differ
Headband type
Padded7Reviewsoundguys.com/sony-wh-1000xm5-review-71783Read 5 October 2026Usage section explicitly discusses padding on the headband.
Padded23Reviewouteraudio.com/sony-wh-ch720n-reviewRead 7 October 2026Purchased exact model review expressly describes headband padding, distinct from ear pad cushioning. Does not infer metal or plastic frame material.
Headband material
Not available
Not available
Frame material
Not available
Not available
Ear cup material
Not available
Plastic7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Usage section calls housings plastic. Not extrapolated to driver diaphragm.
Ear pad material
Soft fit leather4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026All day comfort section uses maker wording Soft fit leather. Whole frame composition not inferred.
Synthetic leather and urethane4Press releasesony.co.uk/presscentre/sony-announces-two-new-headphone-models-the-wh-ch720n-over-ear-and-wh-ch520-on-ear-wireless-headphonesRead 5 October 2026Comfort section explicitly synthetic leather and urethane materials with ear-pad structure.
Replaceable ear pads
Yes9Maker product pagesony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00282460Read 8 October 2026Exact Sony article 00282460, modified November 21, 2024. Public indexed maker article was read in full. Direct requests were unavailable. Sony recommends authorized service but expressly provides a customer replacement procedure with approved replacement pads and disassembling tool.
Yes15Maker product pagesony.co.uk/electronics/support/articles/00295193Read 7 October 2026Maker provides customer removal and replacement installation instructions specifically for WH-CH720N. Not merely a teardown possibility.
Ear pad attachment
Clip9Maker product pagesony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00282460Read 8 October 2026Six claws hold each pad plate. Install by aligning two pegs and clicking all six claws into the hooks.
Not available
Ear pad opening
Not available
Width40Height66mm(1.6 × 2.6 in)7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Usage section explicitly 66 mm by 40 mm of space to accommodate ears. Vertical 66, horizontal 40. Depth unknown.
Ear tips included
Not available
Not available
Dust and water rating
Not available
Not available
User-replaceable parts
Ear pads9Maker product pagesony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00282460Read 8 October 2026Only ear pads are covered by this maker-authorized customer procedure. Battery dealer service is not user replacement.
Ear pads15Maker product pagesony.co.uk/electronics/support/articles/00295193Read 7 October 2026Only exact parts covered by maker user replacement guide. Battery service disassembly is not treated as normal battery swapping.

Software

0 of 3 differ
Companion app
Sony | Sound Connect1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026App chapter page 107. Headphones Connect was renamed Sound Connect in October 2024, as shown on the current guide landing page or maker product page.
Sony | Sound Connect1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026App chapter page 98. Headphones Connect was renamed Sound Connect in October 2024, as shown on the current guide landing page or maker product page.8Maker product pagesony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720nRead 5 October 2026Current exact-model support Downloads explicitly lists Sony | Sound Connect. Former name Headphones Connect remains in original guide.
App platforms
Android, iOS1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Installing the app chapter: Google Play and Apple App Store smartphone apps.
Android, iOS1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Installing the app chapter: Google Play and Apple App Store smartphone apps.
User firmware updates
Yes1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026App capabilities page 107: update headset software.
Yes1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026App capabilities page 98: update headset software.

Dimensions and weight

1 of 2 differ
Headset weight
250g(8.8 oz)1Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Specifications: approximate published mass. Detachable cable inclusion is not stated in this guide.
192g(6.8 oz)1Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Specifications: approximate published mass. Detachable cable inclusion is not stated in this guide.
Headset dimensions
Not available
Not available

Certifications

1 of 3 differ
Hi-Res Audio
Hi-Res Audio, Hi-Res Audio Wireless4Maker product pagesony.co.uk/electronics/headband-headphones/wh-1000xm5Read 5 October 2026Enjoy High-Resolution Audio with and without wires section explicitly names both certifications. LDAC conditions apply.
Not available
Communication certifications
Not available
Not available
FCC ID
Not available
AK8YY296625Regulatory filingfccid.io/AK8YY2966Read 7 October 2026Public FCC grant for Sony Wireless Noise Canceling Stereo Headset model YY2966. Maker guide explicitly maps WH-CH720N to YY2966. Grant date is not release date.
Other certifications
Not available
Not available

In the box

2 of 3 differ
In the box
Wireless Noise Canceling Stereo Headset, USB Type-C cable (USB-A to USB-C), Headphone cable, Carrying case2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 9: WH-1000XM5 case bundle only. WH-1000XM5SA carrying-pouch bundle is excluded.
Wireless Noise Canceling Stereo Headset, USB Type-C cable (USB-A to USB-C), Headphone cable2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 9 complete package list. No carrying case is listed.
Cables included
ASony WH-1000XM5
TypeLength (m)Count
USB-A to USB-C charging cable0.21
Headphone cable1.21
Source2Owner's manualhelpguide.sony.net/mdr/wh1000xm5/v1/en/print.pdfRead 5 October 2026Page 9: one cable of each named type, approximate maker lengths. Exact XM5 case bundle.
BSony WH-CH720N
TypeLength (m)Count
USB-A to USB-C charging cable0.21
Headphone cable1.21
Source2Owner's manualhelpguide.sony.net/mdr/2966/v1/en/print.pdfRead 5 October 2026Page 9: one of each cable, approximate maker lengths.
Carrying case
Hard12Reviewwhathifi.com/headphones/wireless-headphones/sony-xm6-too-pricey-their-five-star-predecessors-are-half-price-right-nowRead 8 October 2026Explicit usual original WH-1000XM5 rigid hard case. The later XM5SA package includes a soft case and is excluded from this reference package. No accessory bought separately is counted.
None7Reviewsoundguys.com/sony-wh-ch720n-review-99305Read 5 October 2026Usage section explicitly no case or bag included.

Warranty

1 of 1 differ
Manufacturer warranty (source market)
Not available
1year13Retailer pagemicrocenter.com/product/664669/sony-wh-ch720n-active-noise-canceling-wireless-bluetooth-headphones-blackRead 7 October 2026US original black WHCH720N/B vendor warranty table explicitly states Parts 1 Year Limited and Labor 1 Year Limited. Sony exact-model warranty PDF was found but body unavailable. No retailer extra protection used.26Retailer pageabt.com/Sony-Black-Wireless-Noise-Canceling-Over-Ear-Headphones-WHCH720NB/p/190323.htmlRead 7 October 2026Exact US model Warranty Information table Parts 1 Year Limited and Labor 1 Year Limited. Consistent with Micro Center Vendor Warranty. Manufacturer limited warranty, not protection-plan extension or statutory right.27Maker spec sheet (PDF)content.abt.com/documents/150463/WHCH720N-warranty.pdfRead 7 October 2026Original Sony limited-warranty sheet 4-599-106-21, attached under Warranty to exact US WHCH720N/B by Sony-authorized Abt. Rendered page1 heading states U.S. and Canada only, 1 year. Term starts original purchase from Sony or authorized dealer. Reference here is US, separate from statutory rights and service extensions.

Both are also in the API. Back to all headsets and headphones.